NETWORK_UPTIME
99.998%
HIGH_STABILITY
GLOBAL_CAPACITY
4.2Tbps
EDGE_EXPANDING
AVG_LATENCY
14.2ms
OPTIMIZED_ROUTING
THREAT_MITIGATION
REAL_TIME
L7_WAF_ACTIVE

Effective Date: 1st November 2025

WeReddy (“we”, “us”, or “our”) is a Digital Solutions and Business Services Provider based in South Africa. Our services include, but are not limited to, web design and development, graphic and video design and editing, digital marketing, and other online and offline business services.

We are committed to protecting the privacy of all visitors to our website, clients, and prospective clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information, and outlines your rights under applicable data protection laws, including the South African Protection of Personal Information Act, No 4 of 2013 (POPIA), and the European Union General Data Protection Regulation (GDPR).

1. Important Information and Who We Are

 

1.1 Responsible Party/Data Controller

 

WeReddy is the Responsible Party (POPIA) and Data Controller (GDPR) for the personal data processed under this policy.

  • Company Name: WeReddy

  • Contact Email: admin@wereddy.online

1.2 Information Officer

 

In accordance with POPIA, our designated Information Officer is:

  • Name: Sugendra Reddy

  • Contact Email: sugen@wereddy.online

 
 

2. The Data We Collect About You

 

We may collect, use, store, and transfer different kinds of personal data depending on your interaction with us:

 

Category of Data Examples When it is Collected
Identity Data Name, surname, company name, ID/Passport (if required for statutory filings). When you fill out a contact form, sign a service contract, or we perform a legal/statutory service for you.
Contact Data Email address, phone number, physical or postal address. When you make an enquiry, sign up for a service, or we start a project.
Financial Data Bank account details, payment card details (if processing payments directly). When you pay for our services.
Project Data Files, content, or materials you provide to us for a design, video, or marketing project. (This may contain personal data about your own customers/employees). When we are actively working on a contracted service.
Technical Data Internet Protocol (IP) address, browser type, operating system, geographical location. Automatically when you use our website (via cookies and analytics).
Usage Data Information about how you use our website and services, pages viewed, and links clicked.

Automatically when you use our website (via cookies and analytics).

 

3. How Your Personal Data is Collected

 

We use different methods to collect data from and about you, including:

  • Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms on our website (e.g., quote request forms), signing a service agreement, or corresponding with us by email or telephone.

  • Automated Technologies or Interactions (Cookies): As you interact with our website, we automatically collect Technical and Usage Data. We collect this personal data by using cookies, server logs, and other similar technologies. Please refer to our separate Cookie Policy [Link to your Cookie Policy] for more details.

  • Third Parties: We may receive Personal Data about you from third parties, such as analytics providers (e.g., Google Analytics) or publicly available sources.

 

4. How and Why We Use Your Personal Data (Purposes and Legal Basis)

 

We will only process your personal data when the law allows us to. Under POPIA and GDPR, this is known as a “Legal Basis for Processing.”

 

Purpose for Processing Type of Data Used Legal Basis (GDPR) and Justification (POPIA)
To deliver our contracted Digital Solutions and Business Services. Identity, Contact, Financial, Project Data. Performance of a Contract: Necessary to fulfil the contract for the services you have requested.
To provide quotes, respond to enquiries, and engage in pre-contract discussions. Identity, Contact, Communication. Legitimate Interest: Necessary to respond to new business leads and potential client communication.
To manage payments, fees, and charges, and collect money owed to us. Identity, Financial, Contact. Performance of a Contract and Legal Obligation: Necessary for invoicing and compliance with accounting laws.
To manage our relationship with you and notify you about changes to our terms or policy. Identity, Contact, Communication. Legal Obligation/Legitimate Interest: Necessary to comply with a legal duty and keep our records updated.
To administer and protect our business and website (including troubleshooting, security, and testing). Technical, Usage. Legitimate Interest: For network security, fraud prevention, and system maintenance.
To use data analytics to improve our website, services, and user experience. Technical, Usage. Consent (via Cookie Banner/Preference Centre) or Legitimate Interest: To study how visitors use our products/services and for general business improvement.
For marketing and promotional communications. Identity, Contact, Marketing. Consent (where legally required) or Legitimate Interest (for existing clients).

 

5. Disclosure and International Transfers

 

These sections remain crucial for international compliance:

 

5.1 Disclosure of Your Personal Data

 

We may share your personal data with:

  • Service Providers (Operators/Processors): IT, hosting, cloud storage, payment processors, and professional advisors.

  • Third-Party Platforms (Project-Specific): Your hosting provider, email marketing platform, or CRM system to fulfill project obligations.

  • Regulatory/Legal Bodies: Tax authorities, regulatory bodies, or the South African Information Regulator, where required by law.

 

5.2 International Data Transfers (Cross-Border Data Flows)

 

Your data may be transferred, stored, and processed outside of South Africa (e.g., EEA, US) where our cloud hosting, software, and analytics service providers are based. We ensure compliance with POPIA and GDPR by:

  • Transferring data only to countries with adequate protection laws.

  • Using appropriate safeguards like Standard Contractual Clauses (SCCs) for international transfers.

 

6. Data Security and Your Rights

 

6.1 Data Security

 

We implement appropriate technical and organisational security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

 

6.2 Data Retention

 

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for satisfying any legal, accounting, or reporting requirements.

 

6.3 Your Legal Rights

 

Under POPIA, GDPR, and other applicable laws, you have rights regarding your personal data. These include the Right to Access, Rectification, Erasure (Right to be Forgotten), Object to Processing, Restrict Processing, Data Portability, and Right to Withdraw Consent.

 

6.4 Filing a Complaint

 

You have the right to lodge a complaint with the Information Regulator (South Africa) or your respective Supervisory Authority if you are an international user.


Your Right Description
Right to Access/Information Request a copy of the personal data we hold about you.
Right to Rectification/Correction Ask us to correct any incomplete or inaccurate data we hold about you.
Right to Erasure (Right to be Forgotten) Ask us to delete or remove personal data where there is no good reason for us to continue processing it.
Right to Object to Processing Object to processing where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object.
Right to Restrict Processing Ask us to suspend the processing of your personal data.
Right to Data Portability (GDPR) Request the transfer of your personal data to you or a third party in a structured, commonly used, machine-readable format.
Right to Withdraw Consent Withdraw consent at any time where we are relying on consent to process your personal data.