1. Introduction

Welcome to WeReddy, a Digital Solutions and Business Services Provider (referred to as “WeReddy”, “we”, “us”, or “our”). We offer a range of services including web design and development, graphic and video design, digital marketing, and other online and offline business services (collectively, the “Services”).

These Terms and Conditions (“Agreement”) govern your access to and use of our website and the use of any Services you contract us to provide. By engaging WeReddy for any Service, you agree to be bound by these T&Cs. If you do not agree to these terms, please do not use our website or services.

Country of Jurisdiction: Republic of South Africa.

2. Definitions

• Client: Any individual, business, or entity that purchases or uses our Services.
• Services: All work provided by WeReddy, including, but not limited to, web design, website development, graphic design, video editing, digital marketing (SEO, PPC, Social Media), hosting management, and consulting.
• Project: The specific body of work outlined in a formal quote, Service Agreement, or Statement of Work (SOW).
• Deliverables: The end products or materials resulting from the Services, as specified in the Project scope (e.g., website files, graphic artwork, video files, reports).
• Client Content: All materials, information, photography, writings and other creative content provided by the Client for use in the Services (e.g., logos, text, images, proprietary information).

3. Quotes, Fees, and Payment Terms

3.1. Quotes and Acceptance

All quotes or cost estimates provided by WeReddy are valid for thirty (30) calendar days from the date of issue. Acceptance of a quote, either verbally or in writing (including email), constitutes a binding agreement to these T&Cs and the start of the Project contract.

3.2. Deposit and Commencement

A non-refundable deposit of [**Insert Deposit Percentage, e.g., 50%**] of the total Project fee, or as otherwise specified in the quote, is required before any work or Service commencement. Project timelines begin upon receipt of the deposit AND all necessary Client Content (Section 5).

3.3. Payment Schedule

Unless otherwise agreed in a separate Service Agreement or SOW, the remaining balance is due:

1. Upon substantial completion of the Deliverables.
2. Before final launch of a website, final delivery of video/design files, or initiation of a marketing campaign.

3.4. Late Payment

WeReddy reserves the right to suspend or terminate all Services, including taking down a website, pausing a marketing campaign, or withholding final Deliverables, if payment is not received by the due date specified on the invoice. Interest may be charged on overdue amounts at the maximum rate permitted by South African law.

4. Client Responsibilities

The Client agrees to:

• Provide Content: Supply all necessary Client Content (text, images, video footage, branding guides) in the required format and within the specified deadlines. Delays in providing content will automatically extend the Project timeline.
• Timely Feedback: Provide clear, constructive, and timely feedback/approval during the review stages of the Project. Unreasonable delays in feedback will extend the Project timeline and may incur additional charges.
• Legal Compliance: Warrant that all Client Content provided to WeReddy is legally owned or licensed by the Client and does not infringe on any third-party intellectual property or copyright laws. The Client indemnifies WeReddy against any claims arising from the use of Client Content.
• Access: Provide WeReddy with necessary administrative access (e.g., hosting, domain registrar, social media accounts) required to perform the Services.

5. Intellectual Property (IP) and Ownership

5.1. Client IP (Client Content)

The Client retains all rights and ownership to all Client Content provided to WeReddy.

5.2. WeReddy IP (Deliverables)

All rights, including copyright and ownership, of the final Deliverables (e.g., website graphics, code, video files, marketing strategies) are transferred to the Client only upon **receipt of full and final payment** for the entire Project. Until full payment is received, ownership remains with WeReddy.

5.3. Project Files and Source Code

WeReddy retains ownership of the underlying Project files, proprietary templates, non-Client specific components, working source files, methodologies, and code used to create the Deliverables. The Client only owns the final, compiled Deliverables unless a separate agreement for the purchase of source files is made.

5.4. Portfolio Rights

The Client grants WeReddy the right to display the completed Deliverables (including a link to the website/design) in our online and offline portfolios, marketing materials, and case studies.

6. Hosting, Maintenance, and Post-Launch Services

6.1. Third-Party Services

Unless specified in the Project scope, WeReddy is not responsible for third-party costs or services (e.g., hosting fees, domain name registration, paid plugin licences, advertising spend).

6.2. Website & Systems Maintenance

The Client acknowledges that all digital platforms (websites, apps, etc.) require ongoing maintenance, security updates, and plugin management. Unless a separate monthly maintenance contract is in place, the Client is responsible for all maintenance and security after the Deliverables are signed off and launched. WeReddy is not liable for security breaches, software errors, or functionality loss that occurs after launch due to lack of Client maintenance or third-party failure.

7. Limitation of Liability and Indemnity

To the maximum extent permitted by law, WeReddy’s total liability to the Client for any and all damages, losses, or causes of action arising from or related to the Services shall not exceed the total fees paid by the Client to WeReddy for the specific Project giving rise to the claim.

WeReddy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, loss of business, or business interruption, arising out of the performance or non-performance of the Services.

8. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the **Republic of South Africa**.

The parties agree to first attempt to resolve any dispute arising out of this Agreement through good-faith negotiation. If a resolution cannot be reached, the dispute may be escalated to mediation. Should legal action be necessary, the parties consent to the non-exclusive jurisdiction of the appropriate courts in South Africa.

9. Changes to These Terms

WeReddy reserves the right, at our sole discretion, to modify or replace these T&Cs at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. By continuing to use our website or Services after those revisions become effective, you agree to be bound by the revised terms.